Some people seem to be wittingly or unwittingly be confused about the distinction between policies and rules. Unwitting confusion stems from not understanding the difference in meaning between these terms. Witting confusion stems from knowing the difference, but trying soften the apparent strictness of the word ‘rule’, possibly for ideological motives.
A policy is a general guideline or principle that is used to make decisions and guide actions. It is a high-level document that provides direction for decision making, but allows for some discretion and flexibility in implementation.
A rule, on the other hand, is a specific and concrete statement that dictates a particular course of action. It is more specific and less open to interpretation than a policy, and is typically designed to ensure compliance with laws, regulations, or company policy. Rules provide a clear standard of behavior that must be followed and are typically enforceable with consequences for non-compliance.